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Two doors, one tapeThe Measure-Up
Every move we do starts with measuring, so yours can too. Five quick questions behind whichever door fits your move, and you get the right crew, the honest hourly rate and a prep list worth having, before you've told us your name.
Apartments and units: the lift, the dock, the building manager's rules. The questions that actually decide the day.
Houses, especially the older ones: hall returns, verandah steps, and the piece you're quietly worried about.
Skip anything. Nothing here is a quote and nothing is binding, it just makes the callback quicker and the day smoother.
What decides a tower move
Before the day
- The lift booking. Most managed buildings want the service lift booked days ahead, some want longer. It is the first thing we confirm, because it decides everything after it.
- The dock window. Loading docks run to height limits and time windows. Send us the dock rules if you have them; if you don't, we ask your building manager directly.
- The paperwork. Buildings often want notice, forms or a certificate from your removalist before the crew is allowed in. Forward whatever your manager sends you and we square it away before the day.
On the day
- The window is held. A booked dock window is a promise to the building as much as to you. We arrive inside it and load inside it.
- The lift is protected. Padding up, blankets hung, and the building handed back the way it was found.
- Walk-ups are counted. No lift is not a problem, it is arithmetic. Tell us the flights and we bring the crew that makes them disappear.
What we measure before lifting
- The hall return. The turn inside the front door is where wide furniture gets stuck. It gets measured before the sideboard leaves the truck, not after.
- The narrowest doorway. One doorway sets the rule for the whole house. We find it first.
- Verandah steps. Steps get ramped or walked with extra hands, and the posts wear felt while we work past them.
- The piece you're worried about. A piano, a leadlight cabinet, your grandmother's table. Name it in the enquiry and it gets its own plan.
Book the crew that measures first
Tell us what's moving and where. We call you back, ask the questions that matter, and give you an honest read on crew, truck and hours before anything is booked.